Woodworking is high on the list of industries that are experiencing a shortage of skilled employees. With unemployment rates at the lowest level in decades and wages at their highest, the lack of skilled people is becoming more and more obvious.
It is often said that the customer is always right. Obviously, this is suggesting that the customer should always be accommodated in whatever he or she wants. And, to some extent this is a good policy. It can often lead to a very happy and satisfied customer. But not always.