Stiles Machinery announced a new affiliation with service providers Aurands Machinery & Automation, based in Middleburg, Pa.
Aurands has been providing service and technical assistance for woodworking equipment for 12 years, according to Stiles. Prior to opening their own company, Randy and Steve Aurand had a longstanding relationship with Stiles and have a thorough knowledge of the technology it offers.
“This collaboration with Aurands Machinery & Automation presents a unique opportunity for Stiles,” Stile vice president of customer support services John Casto said in a statement. “We strive to keep our customers operating efficiently at all times, and a large part of fulfilling that goal is always having trained field service representatives available. Partnering with Aurands, an established, well-respected service team in Pennsylvania, allows us to increase our coverage in this area.”
Stiles says it will maintain the responsibility of scheduling service visits.