When any kind of business is in existence for 121 years and much of its competition has fallen by the wayside, it must be doing something right. And, remarkably, when its product is made much like it was more than a century ago, it almost defies logic. But that is the story of Austin Organs Inc. of Hartford, Conn., which was founded in 1889 and is the builder of some of the most famous organs in the world.
Except for the addition of some electrical work, Austin Organs continues to have two basic components: the wooden elements that are built in the cabinet shop and the pipes, which are built in the pipe shop. A visit to the old brick building that houses the shop is a step back in time.