The coronavirus is causing things to go off the rails. We're being told stay home and avoid other people. But we have to make a living. It’s not like we can just stop going to work.

There is a lot of concern these days regarding the amount of waste we are producing.

It is often said that the customer is always right. Obviously, this is suggesting that the customer should always be accommodated in whatever he or she wants. And, to some extent this is a good policy. It can often lead to a very happy and satisfied customer. But not always.

How many times has an employee asked for a raise, saying something like “I’ve been here for x-number of years” or “Joe is getting more money than I am.”

We are always on the lookout for talented, experienced employees. Yes, they are getting harder to find. And if we are looking for a strong work ethic, it gets even more difficult.

The biggest conversation going right now is related to how we treat others. The current focus is on how men in positions of power treat women.

I once heard a supervisor tell an apprentice, “I’ve forgotten more than you’ve learned.” That’s a pretty arrogant and offensive comment to make to a learner. But there is a bit of value in it.

We are hearing a lot about how well the economy is doing these days. Unemployment figures are looking good. And that’s supposed to be one of the indicators of a healthy economy. But at the same time there is an undeniably widening discrepancy in the ratio of people making billions and people barely scraping by.

They say that if you are a small business owner you must wear many hats. Sometimes I feel like we need to add a dentist’s hat to the list because getting paid can be like pulling teeth.