With all of the technology available these days, we tend to look for ready-made fixes for everything.

There is a lot of concern these days regarding the amount of waste we are producing.

It is often said that the customer is always right. Obviously, this is suggesting that the customer should always be accommodated in whatever he or she wants. And, to some extent this is a good policy. It can often lead to a very happy and satisfied customer. But not always.

We are always on the lookout for talented, experienced employees. Yes, they are getting harder to find. And if we are looking for a strong work ethic, it gets even more difficult.

I once heard a supervisor tell an apprentice, “I’ve forgotten more than you’ve learned.” That’s a pretty arrogant and offensive comment to make to a learner. But there is a bit of value in it.

They say that if you are a small business owner you must wear many hats. Sometimes I feel like we need to add a dentist’s hat to the list because getting paid can be like pulling teeth.

Most of us have chosen woodworking as a profession for the same reason: we like working with wood.

Many years ago, I spent some time studying sales techniques. Some of the stuff is pretty hardcore but there is a lot of good information to be had.

We plan out our jobs, workflow, schedules … everything we can think of. And then we try to factor in the unexpected with contingency clauses and other exclusions.