The Rollomatic Group appoints Customer Experience Manager

The Rollomatic Group announces the appointment of David Ducsai as Group Customer Experience Manager for North America.

Ducsai will take over the operational management of the customer service team, field service, hotline and parts and logistics teams for the range of Rollomatic and Strausak CNC tool grinding, peel grinding and laser cutting machines, the company said.

“We selected David Ducsai for this role based on his extensive experience in the management of customer service departments. His support-oriented approach and his strategic mindset will benefit our customer base, and such qualities are key to further enhance the reputation of the two brands, Rollomatic and Strausak in North America,” Eric Schwarzenbach, President of Rollomatic Inc., said in a statement. “David will be instrumental in managing and training of the service and logistics teams in their effort to successfully care for our large satisfied customer base which we have built up over the last 30 years, and in maintaining our market position of building reliable and precise machinery.”

For more, visit www.rollomaticusa.com.