Founded in 1986, San Clemente Woodworking in San Clemente, Calif., has built a strong reputation for providing custom staircases to residents and building contractors throughout Southern California.
Owner Ed Estrada, along with his brother Nick Estrada, operates the business with a half-dozen skilled craftsmen with expertise in bending rails, turning and precise duplication of architectural designs. There are those who would argue that building stairs ranks up there with boatbuilding on the woodworking degree-of-difficulty scale and, while a staircase doesn't have to carry a crew across an ocean, it does have to meet building codes.
"Everything is completely exposed, there's nothing hidden," says Ed Estrada of his craft. "We minimize the use of trim, which I personally think hides mistakes. We also have to meet required safety codes. There are codes with cabinets which are more industry-standard-oriented, but with stairs you have codes on attachments. If someone leans on a rail and goes over, it can be pretty dangerous."
The shop primarily serves clients within Orange County. Clients are mainly comprised of residential homeowners requesting new staircases or staircase repair, as well as building contractors. Commercial clients are less prevalent, but are catered to on occasion.
Estrada, who is originally from Los Angeles, began building custom staircases in 1982 as a member of his local carpentry union. He worked for S&S Homes of the Central Coast in Arroyo Grande, Calif., where his apprenticeship sufficed as formal training. There, he learned everything about the building and carpentry trades, from framing to cabinetry to finish work.
"The company I worked for had their own training program, as did all other union companies that were hiring apprentices. They worked with me step by step, little by little, letting me do things on my own until they thought I was ready to work on a house myself."
Estrada says he knew instantly he had an affinity for hands-on work, particularly with staircases. By 1989, he was living in Sunset Beach and had started his own one-man custom stair-building business. He actively recruited clients by going door to door.
"That's probably why we are still in business. That helped us develop a strong reputation by word of mouth."
In 1989, Estrada was expecting his first son and he had to make ends meet. His stepfather offered to rent him his garage in San Clemente and the family moved. At that point, Estrada had quite a bit of work with a considerable amount of high-end clients.
San Clemente Woodworking completes approximately 100 jobs per year and specializes in freestanding staircases. About 25 percent of the work comes from contractors and builders, and the remaining residential clients are those who've discovered the business via word of mouth or through the company Web site. Estrada can drop a couple Hollywood names as clients, including comedian Sinbad and actor Alec Baldwin.
The shop has also completed several stair projects in office buildings. While Estrada says he'll never turn down work, these jobs tend to be rather mundane since there is little opportunity for creativity.
Owner: Ed Estrada
Annual gross income: $700,000 on average
Number of Employees: 7
Size of Shop: 2,300 sq. ft.
"When I'm going to be designing for someone, I go to their house and see the style of architecture of their home and even look at their furniture. People usually tailor their furniture to their personal taste, even if it doesn't necessarily go with the exterior or interior architecture of the building ... so the furniture's a real indicator of what they might want."
Typically, Estrada will hand-draft a floor plan, but rarely does he create an elevation sketch or preview of the staircase itself. He works with clients by means of a standard checklist that spares parties the headache of a myriad of choices.
The checklist, which also serves as an estimate sheet once all of the client's selections are tallied, includes the following items in one column: handrail, curved rail, wall rail, balusters, newel post, end treads, wall treads, cap, stringer skirt, wall skirt, volute, turnouts, starting cap, starting step, solid treads and shoe rail. The next several columns offer wood choices, such as oak and maple, to allow clients options for matching or contrasting their chosen stair components.
"I created this estimate sheet to make the process easier. We go down the list and I pretty much educate them on staircases at that point. If you just dump a client with a set of brochures and not get them on track, they'll wander all over the place changing their minds. This saves time. We go down the list and discuss each item."
Estrada has rented his current shop, located in a residential and commercial neighborhood, since 1995. The shop measures about 2,300 sq. ft. and there's a 500-sq.-ft. storage garage across the street.
"We don't have CNC machines or anything like that. We have shapers, table saws - just about every hand power tool you can imagine," he says.
The list includes:
- Grizzly 24" drum sander
- Two 10" Delta Unisaws
- Delta 14" band saw
- Delta 3-hp shaper
- Delta drill press
- Four DeWalt 12" sliding compound miter saws
- Bellsaw 20" planer
- Safety Speed Cut 67" panel saw
- Jet edge sander
- Four Porter-Cable 1-3/4-hp routers
- Two Porter-Cable 3-1/4-hp routers
- 150 Bessey 4-1/2" clamps
- 40 Jorgenson pipe clamps
Three employees build in the shop while four employees handle the installations. "In the shop is where my brother Nick comes in. He came on board in '91 and the work increased dramatically. He saw I was doing more custom work and more creative things and that drew him in," Estrada says.
Even though it's custom work, the shop runs like a small factory. Many of the components are numbered and a wall of clipboards comes in handy at assembly time. One employee is in charge of reading the clipboards and communicating what needs to be done with the parts.
"I like the number of employees the way it is. We have in the past tried to expand, hiring more installers, but that made the quality harder to control. There's a happy medium now," says Estrada.
Woods used most often are maple, cherry, walnut, hickory and mahogany, and Estrada gets good deals by means of his affiliation with a local sawmill. Selections are relevant to the surrounding areas of the stairs.
"You try to match the wood to their floors or furniture, but sometimes there are no clues at all. When that happens, I'll find the tone they want and help them find the best woods to get that color - if they want some red in it, we'll use dark cherry or mahogany."
Estrada says what he likes best about the custom stairs business is that it's not as competitive as the cabinetry industry. However, competition has increased lately because of the nation's economic woes.
"What's happening now is that, unfortunately, a lot of the track-housing carpenters (carpenters who build dozens of houses at once for residential developments) are out of work and right now we're getting flooded with competition."
The company's backlog is typically about two months, but that has decreased to about a month out.
"We never really get too far ahead - the jobs come up. There are people who do remodeling work on their own and call us to put a staircase in."
The company's annual gross income has increased since 2003, says Estrada, and he's happy with that.
For now, Estrada continues promoting the business through light advertising in home and building magazines, which he says has produced a good response. He adds that the Web site is his best marketing best tool.
"I like the business the way it is. We're probably always going to be doing what we do. We have a nice little niche."
Contact: San Clemente Woodworking, 131 Avenida Navarro, San Clemente, CA 92673. Tel: 949-498-4397. www.scwoodworking.com
This article originally appeared in the October 2009 issue.